See what our customers say about us:

Great
Based on 194 reviews
angela banks
June 22
Fantastic value for money for pay as …
Fantastic value for money for pay as you go sim, not many options in the UK for this. Perfect for my mother who does not use data. Great customer service also.
Ensor
June 9
Good Service
Quick to reply and quick to dispatch sim card
Stephen Larkin
June 2
Good prompt customer service.No problem
Good prompt customer service.
Roger H Phebey
June 1
How nice to have a NO Hassle service …
How nice to have a NO Hassle service provider, unlike others who only want to sell you this week's latest phone. When you have a question you ring, they answer promptly and away you go with an answer.
Daniel Mills
May 29
Excellent service
Excellent service - great price - completely flexible - Thanks
Tin
May 27
Good price
Convenient for me it renew every month. Good price for which I dont use much data I can choose the right suitable package for me.
Kane Jones
May 20
Great flexibility
Great flexibility, customer service and prices. Recommended!
stewart
May 20
Excellent no frills provider
Excellent no frills provider, reception always good too
annette mullen
May 20
tello is simple to use,value for money
tello is simple to use,value for money, quick to correct any problems, impressive customer service and a great roll over tariff when your credits running low.Brilliant!!!!
Andrew Woodman
May 18
I'm leaving!
Initially very happy but the recent price hike has made me request my PAC code. As soon as my new SIM arrives I'm leaving to go to a rival network. Whilst with Tello service and coverage was good so no real complaints there. However I get very angry when you sign up with a provider and within months they put the price up. If you think about it, they do this a lot. It's not acceptable and it's happened so many times now that it's not a coincidence.
Ramesh Shah
May 17
Very good
Very good. Can speak to consultants direct without hearing different options. Consultants answere without delay and very helpful. Would highly recommend. Also most reasonably priced. Ramesh Shah
SUMAIRA SYED
May 16
great customer service
great customer service
Naeem Zia
May 15
Really quick and excellent customer …
Really quick and excellent customer service. Call gets answered quickly. Really good value for money
Duriye
May 15
Excellent service
I found Tello by mistake when changing my mobile sim provider. Fantastic price , excellent customer service , easy to get through to. Clear and easy to use website and clear price plans. Recommended it to my friend and she uses to. Only reason got 4 stars not 5 is reception in my new build house not very good . When I am out excellent reception Highly recommend
Lord Shaun Son of Anthony
May 14
Good value for money, fantastic customer service.
I use tello for ringing my dad in thailand, they are one of a few companies that do overseas mobile packages and tbh whilst they may not be the cheapest they have been totally stress free for me. My dad is in thailand for 9 months a year and I phone him every other day, I have a £10 a month rolling contract which gives me 500 mins to thailand which is totally sufficient for my needs, To date I have not ever used up the 500 mins, unfortunatley the mins do not roll over. When my dad is here for the 3 months a year he uses the tello international mins to ring his wife, that way I never have to cancel the contract. I have phoned customer service on 3 seperate occasions and each time the customer service representaives have acted proffesionaly,friendly and have dealt with all my problems and queries with much haste, by far one of the best mobile phone customer reps I have had the pleasure of dealing with, They also answer the phone very quickly, in the 3 times that I have phoned each call was answered within seconds. All in all a fantastic service, fantastic customer service with good value for money.
Suzanne Lenaerts
May 13
Excellent service
Excellent service
Chris O
May 12
Very good for children
Very good for children. Adult can monitor and choose different plan to suit children needs. Also change plan regularly if you wish.
Davey
May 11
Mainly good with a couple of reservations
I've subscribed to Tello for three months now and it has given me a flexible balance between the extremes of long-term contracts and pay-as-you-go bundles. I'm not 100% confident in it as I know on one occasion that a text indicated as 'sent' was never received. The control I have over my package is very straightforward, but I don't use any data and yet I am still forced to add a data plan to my subscription cost for some reason. I'm also rather confused by the pay-as-you-go credit system which is necessary for some features to work. I also tried the Tello app on my tablet as it indicates that it can send sms messages, but it cannot, which is a shame as I could then have given up my Skype account and switched to Tello completely. In terms of signal coverage I haven't gained, as my signal strength has remained the same (low) in the main places I use my phone. So far though, I'm very happy to have switched from Orange/EE to Tello.
roger phillips
May 11
All phone companies pretty much same , but
All phone companies pretty much same, however when I did have problem ( my fault) the help desk was super fast and in USA so they did care and not just read from screen
Karen George
May 11
Fabulous company...no hassle what so …
Fabulous company...no hassle what so ever..and easy to plan...
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